Retail Support & Operations Staff

We are looking for Retail Support & Operations Staff.

Retail Support & Operations Staff
JOB VACANCIES In Mallow, Shannon, Rathkeale and Newcastle West Stores.

Sean Hennessy Electrical Superstores, is a high-profile, leading-edge member of the Expert retail group with 67 Expert stores throughout Ireland selling home appliance,  electrical and computer goods. With 4 stores in Munster, Sean Hennessy Electrical Superstores are growing, and have plenty of opportunities for talented people. 

If you think you have what it takes to thrive in a dynamic retail environment, we want to hear from you.   

ABOUT THE JOB:

Sean Hennessy Electrical Superstores is looking for a Retail Support & Operations Person. The role of the Retail Support & Operations person has a wide range of responsibilities which supports the team and has a focus on improving the overall customer experience.

This is an excellent opportunity to work in a fast moving and dynamic retail company.


YOUR JOB – your tasks will include:

- Build customer loyalty by providing a great, friendly and professional service.

- In-Store and Online sales administration

- Assist on the Cash Desk and other areas during busy periods.

- Take ownership of customer service, responding promptly to customer queries

- Prepare sales dockets and contracts, arrange delivery and facilitate special requests and orders

- Work diligently in a fast paced environment while taking care of multiple clients at a time.

- Maintain a knowledge of sales, promotions, store policies, and security practices

- Organize sales-floor to maintain clean and well stocked showroom

- Maintain accurate stock records and ensure all outstanding sales orders are completed in a timely manner

- Explain special financing plans, delivery procedures, and warranties to customers

- Other duties that may be required from time to time to fulfil your role

- Analyze and monitor daily reports, flagging priorities to manager.

 

YOUR PROFILE – your knowledge, skills and experience include:

- Experience and Qualifications - Ideally have retail experience but not essential as excellent training will be provided.

- Customer Orientated – Thrive in a customer focused environment, be people oriented and be competent in problem solving.

- Attention to detail - Have a keen eye for detail and display alongside accuracy.

- Team & Collaborative Working – Works cooperatively and is a supportive member of the team. Actively helps and supports others to achieve team goals.

- Adaptable to Change – Be open and accepting of necessary change and innovation within the company, show a willingness to learn new ways to accomplish objectives.

- Positive attitude and outlook – You have a positive outlook on life, work, and self and you have an optimistic view of the future and your own performance.


WHY PEOPLE JOIN US:

- We’re dynamic and growing

- Fun, high energy work environment

- Culture of developing and promoting from within the company

- Our entrepreneurial spirit


Additional Information:

- We need employees to be flexible about when they work, covering opening hours, including days, evenings, weekends and public holidays. The successful candidate may be required to attend company training in our head office.

Please send your CV to jobs@seanhennessy.ie

Depending on the number of applications, a shortlisting process by paper may take place prior to an interview.
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